Privacy Policy GTR66 – Personal Data Protection for Malaysia Members

1 Information Collected by gtr66

As a responsible online entertainment platform, GTR66 collects certain categories of personal information from members. This is done transparently and only for legitimate purposes.

First, information you provide directly when registering or using the platform includes your full name, email address, phone number, date of birth, and bank account or e-wallet details registered for deposit and withdrawal purposes. This information is required to verify your identity as part of the mandatory KYC (Know Your Customer) process.

Second, gtr66 also collects information generated automatically when you use the platform, including:

• IP address and device type used
• Your browser type and version
• Session data including login and logout times
• Betting activity history and financial transaction records within the platform
• Country-level geolocation data for regional compliance purposes
• Interaction logs with platform features such as games played and promotions claimed

Third, for members using the gtr66 mobile app, we may request access to push notifications to send promotional updates and important account information. This access can be revoked at any time through your device settings.

2 How Your Personal Information Is Used

GTR66 uses collected personal information solely for legitimate purposes directly related to the provision of platform services. We do not use your data for unrelated purposes without your explicit consent.

The primary purposes for which gtr66 uses your personal data are as follows:

GTR66 uses internal analytics technology to understand platform usage patterns for product improvement and user experience purposes. This data is processed in aggregate form and is not used to make automated decisions that negatively impact individual members.

3 Information Sharing with Third Parties

GTR66 does not share members' personal information with outside parties for marketing or commercial purposes. However, there are limited situations where sharing information is necessary and permitted by law:

• Payment service provider: Information required to process deposit and withdrawal transactions is shared with authorized payment providers such as FPX, Touch 'n Go, and GrabPay. These providers are bound by strict confidentiality agreements.
• Game software providers: Basic wagering data may be shared with registered third-party game providers to enable games to function correctly. They do not receive members' personally identifiable information.
• Regulatory authority: GTR66 will disclose required information to the relevant authorities when mandated by Malaysian law or a valid court order.
• Fraud prevention: Where necessary, GTR66 may share information with accredited fraud prevention agencies to protect the interests of members and the platform.

4 gtr66 Data Protection Security Measures

GTR66 continuously invests in enterprise-grade cybersecurity infrastructure to ensure members' personal data is always protected against both external and internal threats. Data security is not merely a legal obligation for us — it is a core value that underpins every aspect of the platform's operations.

Key security measures we have implemented include:

• 256-bit SSL/TLS encryption for all data communications between client and server
• Member passwords are stored in hashed form using modern cryptographic algorithms — no one at gtr66 can read your password in its original form
• 24/7 security monitoring by a dedicated cybersecurity team
• Regular penetration testing by independent third parties to identify system vulnerabilities
• Role-based access control (RBAC) ensuring staff can only access data required for their specific responsibilities
• Data stored in certified data centers with high redundancy and physical protection
• A comprehensive incident response plan to address any security breaches swiftly and effectively

In the event of a data security breach affecting your personal information, gtr66 is committed to notifying you within the timeframe required by applicable law, along with the steps being taken to address it.

5 Your Rights as a gtr66 Member

As a gtr66 member, you have clear and enforceable rights regarding your personal data. gtr66 fully respects these rights and provides convenient channels for you to exercise them.

• Right of Access: You have the right to know what personal data we hold about you and to obtain a copy of that data.
• Right to Rectification: You have the right to correct any inaccurate or incomplete information in our records.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to legal obligations that may require us to retain it.
• Right to Object to Processing: You may object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests, where circumstances permit.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.
• Right to Data Portability: You may request a copy of the data you have provided to us in a machine-readable format for transfer to another service.

To exercise any of the above rights, please contact the gtr66 support team via the 24/7 live chat available on the platform or through our official email. gtr66 will process your request within a reasonable timeframe and inform you of the action taken.

6 GTR66 Cookie Policy

GTR66 uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and understand how members interact with our platform.

Gtr66 uses several types of cookies:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects anonymous data on how members use the platform, including the most frequently visited pages. This information helps us improve platform performance and design.
• Functional Cookies: Stores member preferences such as language and display settings to deliver a more personalized experience.
• Session Cookies: Temporary cookies that are automatically deleted when you close your browser, used to maintain your login session while active.

You can manage your cookie settings through your browser at any time. However, please note that disabling certain cookies may affect the functionality of some GTR66 platform features.

7 Data Retention Period

GTR66 retains members' personal data for as long as it is needed for the purposes stated in this policy or as required by applicable law. Our general principle is to not retain data longer than necessary.

• Active account data: Retained for as long as your account is active and for the required period following account closure in accordance with legal requirements
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements
• Security and activity logs: Retained for 12 months for security investigation and fraud detection purposes
• Customer support communications: Retained for 3 years for reference and service improvement
• Marketing data (for those who have consented): Retained until you withdraw consent or close your account

When data is no longer needed and there is no legal obligation to retain it, GTR66 will securely delete or dispose of that data using methods that ensure it cannot be recovered.

8 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding gtr66's Privacy Policy or how we handle your personal data, our team is ready to assist you.

You can reach the GTR66 Privacy and Data Protection team through the following channels:

• 24/7 live chat available directly within the gtr66 platform
• Official email: [email protected]
• In-app support section of the GTR66 mobile app

GTR66 is committed to responding to all privacy enquiries within a reasonable timeframe. For more complex complaints requiring in-depth investigation, we will keep you regularly updated on the progress of your case until it is resolved.

GTR66 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, technology, or business practices. Any significant changes will be communicated to members via their registered email or an in-platform notice. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.